Bygge Bo is an e-commerce Irish baby concept store, with a bricks and mortar location in Navan, Co. Meath, Ireland. Bygge Bo specializes in high-quality, exclusive brands across strollers, car seats, nursery furniture, and other baby essentials and gifts.
Optimize online customer path to conversion to increase sales for Bygge Bo.
Install Hotjar tracking code onto website and capture data over 1 month period.
Conduct a 5 second test.
Define goals and events to track in Google Analytics and GTM.
Conduct manual audit of website pages.
Analyze Hotjar heatmaps & recordings.
Guidance provided to client for improved page design and structure for more optimal conversion path.
Suggestions of A/B testing to conduct using Google Otimize.
Implementation of recommendations on Personal Shopping page.
Hotjar
Usability Hub
Shopify
Google Analytics
Microsoft Excel
Personal Shopping Page: Hotjar Analysis & Manual Audit